FREQUENTLY ASKED QUESTIONS

What is JOURNEY?

JOURNEY is a unique dining entertainment enterprise that introduces theatrical gastronomy to New York City with an exciting blend of immersive video installations, fine dining, FashionTech, and theatre. Created through the collaboration of a top team culled from the worlds of Broadway, fashion, multi-media, and the culinary arts, JOURNEY is a wholly original experience.

What does JOURNEY offer?

JOURNEY incorporates four unique experiences under one roof:

Ticketed events (prix fixe experiences)

JOURNEY Odyssey(accommodates 50 people)

Guests to this ticketed event will be able to participate in this multisensory culinary Journey in smaller groups – at tables accommodating 2 to 4 people. Broadway’s most talented performers bring to life a series of comic vignettes to introduce each of the five courses. Have your appetizer in Tokyo, your first course in Venice, and your entrée in Buenos Aires with equal measures of inventive cuisine and diverting humor.

JOURNEY 360(accommodates 20 people)

This ticketed event begins on a Zeppelin tethered to the Empire State Building circa 2022. Guests will sit at a communal table with floor-to-ceiling and tabletop 360 projection mapping. Travel to dramatic settings for each course, from a fantastic waterfall in the rainforest, to the side of a volcano, to an underwater shipwreck. The magnificent 5-course prix fixe meal will end with a futuristic, otherworldly dessert set in an out-of-this-world location. Every setting has been designed to complement the cuisine while bringing the astonishing world to your table.   

Non-ticketed events (à la carte dining)

JOURNEY Salon

A non-ticketed environment featuring a unique bar with an elevated bar menu. Featuring a room showcasing paintings and objects that come to life with 3-D animation, a hostess bedecked in stunning FashionTech couture, and flights of cocktails with integrated video directly on your bar top, the Lounge is the perfect place to hang out casually with friends before and after the sit-down dinner or as a destination all its own.

JOURNEY À La Carte

Indulge your senses from morning to evening at JOURNEY, a first-of-its-kind combination of café, bar, and immersive fine dining with a touch of theater, all in the heart of New York City. Journey À La Carte is open for breakfast and dinner, and features street-side dining during the warmer months. Using augmented reality, guests will uncover hidden three-dimensional designs on the custom dishware.

What is the difference between the JOURNEY 360 and JOURNEY Odyssey experiences?

Seating for JOURNEY 360 is at a communal table for 20, whereas JOURNEY Odyssey patrons are seated at tables of 2 or 4 with a capacity of 54. JOURNEY 360 features projections on all 4 walls, transporting the guests to 5 different exotic locations for each of the 5 courses of the prix fixe meal. JOURNEY Odyssey guests are treated to a 5-country culinary tour led by tabletop animations featuring Broadway stars. They will interact with a live performer portraying an apprentice chef, whose promotion depends on choosing the 5 perfect dishes from 5 perfect countries.

Do the shows at JOURNEY Odyssey and JOURNEY 360 change?

The current shows are our opening attractions. We will introduce new shows in the future. Join our mailing list to stay up to date on our upcoming shows.

How long do the shows JOURNEY Odyssey and JOURNEY 360 last?

Each show lasts approximately 90 minutes. We ask guests to arrive 20 minutes before the show begins and enjoy our lounge prior to the dining experience.

How much do the shows JOURNEY Odyssey and JOURNEY 360 cost?

Both JOURNEY Odyssey and JOURNEY 360 cost $175, plus tax and tip. Optional wine pairing for both shows is an additional $75.

What kind of food do you serve?

Chef Edward Hong has created a menu of New American cuisine with Korean influence, with unique menus for JOURNEY Odyssey, JOURNEY 360, JOURNEY À La Carte, and the Lounge.

Can guests at JOURNEY Odyssey and JOURNEY 360 choose a different menu?

We will do our best to accommodate any reasonable requests to accommodate dietary restrictions. The booking process online has a section which provides the opportunity to express any dietary preferences. These requests need to be made at least 24 hours before the dining experience. Please note that it may not be possible to accommodate last-minute requests.

What are the table arrangements for JOURNEY Odyssey and JOURNEY 360?

For JOURNEY Odyssey — which can accommodate up to 54 people — tables are set for 2 to 4 people. For JOURNEY 360 — which can accommodate up to 20 people — guests will enjoy a communal dining experience at a single table and can book from 1-20 seats subject to availability.

Are JOURNEY Odyssey and JOURNEY 360 experiences recommended for children?

Children both young and old will enjoy both experiences. The shows are mostly entertaining to children 10 years of age and older.

Can I take photos or videos during the JOURNEY Odyssey and JOURNEY 360 experiences?

Yes, and we welcome and encourage you to share them on social media: #journeyexperiencenyc, #journeynyc

How do I change or cancel my reservation?

All bookings are final and non-refundable. You can always transfer your reservation to another person. Please call us if you cannot make it, and if there is a waiting list, we might be able to resell the reservation and provide a refund.

Is there a dress code?

While JOURNEY doesn’t have a formal dress code, the wonderfully theatrical setting designed by Broadway scenic designer David Gallo invites guests to choose attire ranging from smart casual to the eclectic fashion of our FashionTech designer Anouk Wipprecht.

Do you deliver?

Currently, we do not have a delivery service. Please join our mailing list to stay up to date on our latest dining options.

Can I book a corporate or other special event at JOURNEY?

JOURNEY can host your next special event whether you are planning an intimate birthday dinner for 20 or a corporate event for 200.

Can I buy out the room for a private party?

Yes, please contact us by phone or email and we can make arrangements for a buyout for a single experience or the entire restaurant.

Can you accommodate birthdays and other celebrations?

We are happy to acknowledge birthdays and other celebrations in the experiences. Please contact us with any special requests.

Is the restaurant accessible to persons with disabilities?

Yes, all the dining experiences are located on the main level which has two bathrooms. Additional bathrooms are located one floor down.

Where are you located?

JOURNEY is located at 27 W 24th Street, New York, NY between 5th and 6th Avenues.

Journey's Logo

CONTACT US

27 WEST 24TH STREET
NEW YORK, NY 10010

(212) 796-0607

OPEN 7 DAYS A WEEK
5:00PM - 12AM

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